Last updated: 31 July 2026

At Fisio Forte, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. Data Controller

Fisio Forte (represented by Fisio Forte Life) is the data controller responsible for your personal data. If you have any questions about this policy, please contact us through our website.

2. What Data We Collect

We may collect and process the following data about you:

• Identity Data: name, surname.
• Contact Data: phone number, email address, shipping address.
• Order Data: details about the products you purchase.
• Technical Data: IP address, browser type, device information, and usage statistics via cookies.

3. How We Use Your Data

We process your personal data for the following purposes:

• To process and deliver your orders (including payment and shipping).
• To communicate with you about your order, updates, and customer support.
• To improve our website, products, and services.
• To comply with legal obligations.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity: to fulfill your order.
• Legitimate interest: to improve our services and ensure website security.
• Compliance with legal obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. Generally, we keep order data for 5 years.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. All data transmission is encrypted using SSL/TLS.

7. Your Rights

Under applicable data protection law, you have the right to:

• Access – request a copy of your data.
• Rectification – correct inaccurate data.
• Erasure – request deletion of your data.
• Restrict processing – limit how we use your data.
• Object – object to processing based on legitimate interest.
• Data portability – receive your data in a structured format.

To exercise these rights, please contact us via our website.

8. Cookies

We use necessary cookies to ensure the website functions properly and to enhance user experience. You can manage your cookie preferences in your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.